Help Center
Troubleshooting
Fixes for login codes, email delivery, WhatsApp and uploads.
I didn’t receive my sign-in code
ImmiPractice signs you in with a 6-digit code sent by email, so a missing code is almost always an email delivery issue. Check your spam or junk folder, confir…
Read →Emails going to spam or not arriving
ImmiPractice sends two kinds of email: system emails (sign-in codes, notifications, invoices, reminders) and marketing emails (automations and campaigns) sent …
Read →WhatsApp messages not delivered
If WhatsApp messages from ImmiPractice aren’t delivered, first open Communications → WhatsApp → Settings: a “Registration incomplete” banner means you should c…
Read →Document upload problems
Most ImmiPractice upload problems come from an unverified session, an unsupported file type, a file that is too large, or a permission limit. Clients must veri…
Read →Contact ImmiPractice support
Reach ImmiPractice support by email at sales@immipractice.com, or call or WhatsApp +1 289-906-3018. Before you contact us, check the status page for any servic…
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