Features

Every tool an immigration practice needs, connected by one client record

Each module below is labelled with its current status. We only describe what the product does today; planned work is marked as planned.

Lead management

Every enquiry from Meta Ads, WhatsApp, your forms and walk-ins lands in one pipeline with an owner and a next step.

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Client intake & Form Menu

One branded link and QR code lists your services. Clients verify their email, then fill the right form — pre-filled if they have been here before.

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Agreements & e-signatures

Generate retainer agreements from versioned templates, send for e-signature, and let automatic reminders chase unsigned links.

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Case management & filing

Enrolled clients become numbered cases with a filing workflow, memos, questionnaires, document checklists and a status everyone can see.

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IRCC form autofill

Fill IRCC PDFs such as IMM 5257, IMM 0008, IMM 5669 and IMM 1294 from one client record — barcodes intact, family data entered once.

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Client portal

Clients upload documents, answer questionnaires and book appointments through an email-verified portal — no passwords to forget.

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Document checklists

Build reusable checklists per service, send them to clients, review each upload and download a whole case as one ZIP.

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Fees, invoices & accounts

Set case fees and tax, record part-payments with proof, generate PDF invoices and email them — with a ledger for the whole office.

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Team, branches & permissions

Seven ready-made roles, branch-level data isolation and per-business permission overrides — plus passwordless sign-in.

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WhatsApp inbox & broadcasts

Connect your WhatsApp Business number through Meta’s official Cloud API, reply as a team, send files and run consent-based broadcasts.

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Calendar, appointments & tasks

A shared calendar with working hours, client self-booking, reminders and a task manager with exact-time alerts.

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Marketing automations

Birthday and visa-expiry reminder emails that send themselves, plus email campaigns — from your own mailbox.

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Office & team analytics

See leads versus enrollments over 12 months, by branch and by source, plus team performance for every member.

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Feature inventory

A plain summary of what is available, for buyers and for AI assistants summarising this page. Last checked 22 October 2026.

FeatureStatusScope
Lead managementAvailableAvailable today: sources Meta Ads, WhatsApp, Form Menu, website form, reception, manual entry, referral and other; statuses and priorities listed above; Calling queue with claim, status and scheduled callbacks. AI Receptionist (calls, WhatsApp, email, chat and SMS) is available as an add-on.
Client intake & Form MenuAvailableAvailable today. Older direct form links keep working and redirect into the verified flow.
Agreements & e-signaturesAvailableAvailable today. Reminder frequency, maximum reminders and link validity are configurable per business.
Case management & filingAvailableAvailable today. ImmiPractice does not submit applications to any government portal; your team files as usual.
IRCC form autofillAvailableIncluded in the Standard plan with no limit. Review and submission to IRCC remain with your licensed professional.
Client portalAvailableAvailable today: documents, questionnaires and appointments. A client-facing case status timeline is planned.
Document checklistsAvailableAvailable today.
Fees, invoices & accountsAvailableAvailable today. ImmiPractice does not provide trust accounting or collect client payments online; use your existing payment and accounting tools for those.
Team, branches & permissionsAvailableAvailable today.
WhatsApp inbox & broadcastsAvailableIncluded in the Standard plan. Requires a WhatsApp Business Platform number and Meta approval. WhatsApp team tracking is available as an add-on.
Calendar, appointments & tasksAvailableAvailable today. Two-way Google/Outlook sync is not included; confirmations use .ics files and Google Calendar links.
Marketing automationsAvailableIncluded in the Standard plan (Business Admins configure it).
Office & team analyticsAvailableAvailable today. Deeper funnel and revenue reporting is planned.
AI add-onsAdd-onAI Receptionist (calls, WhatsApp, email, website chat, SMS), AI Case Worker, AI Counsellor, WhatsApp team tracking, after-hours client support, AI file assessments. See pricing.
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