WhatsApp CRM
The immigration CRM with WhatsApp built in
Your clients already live on WhatsApp. ImmiPractice puts those conversations inside the client record — on the official API, shared by your team, owned by your business.
No credit card required14-day free trial
- Data hosted in Canada
- Encrypted in transit & at rest
- CA$89/mo · unlimited users
- IRCC form autofill
ImmiPractice includes a WhatsApp Business inbox connected through Meta’s official WhatsApp Cloud API. Conversations link to leads and cases, the team can reply and send documents inside WhatsApp’s 24-hour window, documents clients send can be saved to their case, Meta-approved templates can be submitted from the CRM, and broadcasts go only to opted-in contacts. WhatsApp access is included in the Standard plan.
Why practices choose ImmiPractice
Official API, not a workaround
Connected through Meta’s WhatsApp Cloud API with Embedded Signup.
Owned by the business
History stays with the client record when a counsellor leaves.
Documents to the case
Save passports and certificates clients send on WhatsApp straight to their case.
Consent-based broadcasts
Templates and broadcasts only to contacts who opted in.
How it works
Connect
Link your number via Embedded Signup.
Reply
Shared inbox with live updates.
Save
Documents land on the case.
Reach
Templates and opted-in broadcasts.
Features behind it
WhatsApp inbox & broadcasts
Connect your WhatsApp Business number through Meta’s official Cloud API, reply as a team, send files and run consent-based broadcasts.
AvailableLearn more →Lead management
Every enquiry from Meta Ads, WhatsApp, your forms and walk-ins lands in one pipeline with an owner and a next step.
AvailableLearn more →Document checklists
Build reusable checklists per service, send them to clients, review each upload and download a whole case as one ZIP.
AvailableLearn more →Marketing automations
Birthday and visa-expiry reminder emails that send themselves, plus email campaigns — from your own mailbox.
AvailableLearn more →Customer reviews
What an immigration practice says
★★★★★ 5.0 out of 5 from 1 review
We started using ImmiPractice to bring more structure and automation into our immigration practice. Before ImmiPractice, several tasks such as client intake, retainer agreements, document management, IRCC forms, and client communication required more manual work and follow-up.
ImmiPractice has made our day-to-day workflow much easier and more organized. The automation of retainer agreements, client intake, IRCC forms, WhatsApp communication, and payments helps our team save time and reduces the chances of missing important tasks.
What we like most is having everything connected in one place instead of managing different tools for different parts of the process. It has made our office workflow faster, more professional, and easier to manage.
Hosted in Canada — the details
All customer data — client records, documents, signatures and backups — is hosted in Canada.
Encrypted in transit (HTTPS/TLS) and at rest. Mailbox passwords for automations are encrypted with an application key.
Daily backups kept 30 days. Recovery point objective 24 h, recovery time objective 8 h.
Seven roles with branch isolation; staff sign in with a one-time email code, so there are no shared passwords.
Stripe for ImmiPractice subscription billing; Meta only if you connect WhatsApp or Lead Ads; your own mailbox for email.
SOC 2 Type II audit in progress — not yet certified.
Pricing, in plain numbers
CA$89/month
One Standard plan for the whole firm — not per seat. Or CA$961.20 a year (10% off). Lifetime access is available on request.
| Team size | Monthly price |
|---|---|
| 1 user | CA$89 |
| 3 users | CA$89 |
| 10 users | CA$89 |
| 25 users | CA$89 |
14-day free trial, no credit card. Prices in Canadian dollars, plus applicable tax.
Included in the Standard plan
- Unlimited users, leads, cases and branches
- IRCC PDF form autofill — no per-form fees
- Retainer agreements & e-signatures with audit trail
- Client portal, document checklists, questionnaires
- WhatsApp inbox, Meta Lead Ads, email automations
- Invoices, payments, calendar, tasks and analytics
When ImmiPractice is not the right fit
- You need trust accounting or online collection of client payments inside the CRM.
- You want software that submits applications to IRCC for you — no CRM should; your licensed professional submits.
- You need two-way Google or Outlook calendar sync today.
Everything else on this page is live today and included in the Standard plan.
Immigration CRM with WhatsApp: questions
Is this WhatsApp Web automation?
No. ImmiPractice uses Meta’s official WhatsApp Cloud API, which is the supported way for businesses to message clients.
Can we see what our team does on WhatsApp?
Yes. Conversations are in a shared inbox, and WhatsApp team tracking is available as an add-on.
Is there an extra charge for WhatsApp?
WhatsApp access is included in the Standard plan. Meta may charge for some message types under its own pricing.