Help Center
WhatsApp & email
Connect WhatsApp and email, templates, broadcasts and files.
Connect your WhatsApp Business number
A Business Admin connects WhatsApp in ImmiPractice from Communications → WhatsApp → Settings using Meta’s Embedded Signup popup. ImmiPractice registers the num…
Read →WhatsApp message templates and broadcasts
In ImmiPractice, go to Communications → WhatsApp → Templates & Broadcasts. On the Templates tab, create a template (name, category, optional header and footer,…
Read →Send and receive files on WhatsApp
To send a file on WhatsApp from ImmiPractice, open a conversation that is within the 24-hour reply window, click the paperclip icon next to the message box and…
Read →Connect your mailbox (Email Setup)
A Business Admin connects the firm’s own mailbox in ImmiPractice under Marketing Automations → Email Setup by entering the SMTP host, port, username and passwo…
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